At Dee Skin Store, we prioritize transparency and clear communication at all times. Please read the following carefully, as we do not accept returns on any products or orders unless explicitly mentioned otherwise due to certain legal or regulatory requirements. By making a purchase on our website, you agree to abide by this policy.

Overall Return Policy: We do not offer returns, refunds, or exchanges for any products purchased from our store, except in cases where they are defective or damaged on or before delivery.

Product Descriptions: We make every effort to provide accurate product descriptions, images, and information to help you make an informed purchase decision. In addition, we advise that you do your research or get personalized recommendations.

Damaged or Defective Products: In the rare event that you receive a damaged or defective product, please contact our customer support team via email at orders@deeskinstore.com  within 24 hours of receiving your order. We will work with you to resolve the issue promptly.

Order Cancellation: Once an order is placed and confirmed, it cannot be cancelled or modified. Please review your order carefully before completing the purchase.

Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Please ensure that your shipping address is accurate and secure.

Refused Deliveries: Refusing a delivery does not constitute a valid return. If you refuse delivery of an order, you will still be responsible for the original shipping charges and any return shipping fees incurred.

Legal Rights: This return policy does not affect any legal rights you may have under applicable consumer protection laws.

While we strive to provide high-quality products and excellent customer service, our return policy is in place to maintain the integrity and hygiene of our products. We appreciate your understanding and support in this matter.

Dee Skin Store reserves the right to update or modify this return policy, at any time without prior notice. Please check our website for the most up-to-date policy information.